Terms of service
By accessing and using the Gifted Ceylon website, services, or placing orders, customers agree to comply with the following Terms of Service.
General
Gifted Ceylon reserves the right to:
- update products,
- modify pricing,
- revise policies,
- or discontinue services
at any time without prior notice.
Product Availability & Variations
Certain flowers, gift items, wrapping materials, cakes, and accessories may vary depending on:
- seasonal availability,
- supplier stock,
- or regional limitations.
Product images displayed on the website are for reference purposes only. Minor differences in arrangement, color shades, decoration, or presentation may occur.
Pricing & Payments
All prices displayed are in Sri Lankan Rupees (LKR) unless stated otherwise.
Gifted Ceylon reserves the right to correct pricing errors or cancel orders placed with inaccurate pricing due to technical or human errors.
Payments must be completed through approved payment methods before order confirmation.
Delivery
Delivery times provided are estimates and may vary depending on:
- weather conditions,
- traffic,
- public holidays,
- curfews,
- or operational limitations.
While every effort is made to ensure timely delivery, exact delivery times cannot always be guaranteed.
Customer Responsibilities
Customers are responsible for providing:
- accurate delivery addresses,
- valid recipient contact details,
- and complete order information.
Gifted Ceylon will not be responsible for failed or delayed deliveries caused by incorrect information provided by customers.
Intellectual Property
All website content including:
- logos,
- product images,
- branding,
- graphics,
- designs,
- and written content
remain the intellectual property of Gifted Ceylon and may not be copied, reproduced, distributed, or used without prior written permission.
Limitation of Liability
Gifted Ceylon shall not be held liable for indirect, incidental, or consequential damages arising from:
- delays,
- service interruptions,
- third-party failures,
- product substitutions,
- or website issues beyond reasonable control.
Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.